FAQs & Health Resources

Veritas Health Care offers links to reputable health libraries and foundations. You can access evidence-based information on conditions, treatments, and wellness tools here

There’s a downloadable “Managing COVID‑19” booklet provided, detailing home care advice, self-monitoring, treatment options, and when to seek emergency help.

The ASD New Patient Pathway helps families and new patients understand the process for autism spectrum disorder (ASD) assessments and support. It outlines initial steps, required documentation, and local referral pathways.

The “Australian Clinical Practice Guideline for ADHD” (June 2024) is available through Veritas’ Useful Links here. It covers diagnosis, treatment, monitoring, and support strategies for children and adults. The ADHD New Patient Pathway helps families and new patients understand the process for attention deficit hyperactivity disorder (ADHD) assessments and support.

Veritas Health Care follows a clear Complaints Policy. It outlines procedures for lodging feedback, expected response times, escalation pathways, and how the centre handles improvements.

Patients of Veritas Health Care can lodge a complaint either verbally or in writing by speaking with any staff member, who will document and escalate it as needed. Written complaints are acknowledged within 48 hours, and the complainant is kept informed throughout the resolution process. If unresolved, patients may be referred to external agencies for further assistance.

Check out our complaints policy here

A full list of services—including general practice, chronic disease management, mental health care, women’s & children’s health, and allied health—is available through the “Services Available” page.

You can reach the centre by phone at 08 9935 9490, or visit in person here: